Please read these Terms of Use („Terms“) carefully before using the Toyota Insurance Protect mobile application (the „App“) and its related services (collectively, the „Services“) operated by Toyota Insurance Management SE („TIM“, „we“, „us“, or „our“).

 

By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Services. If you do not agree to any additional terms which apply to particular materials, content, products, services or information contained in or available through (including but not limited to software, audio, video, text and photographs, domain names, tagline, lay-out and user look-and-feel of the Services) (the ‘Materials’), you should not use the part of the Services which contains such Materials.

 

We reserve the right to suspend or terminate accounts that are used in violation of these Terms or applicable laws.

We can change the technical set-up of the App from time to time. Modifications of the Terms will be notified to the User via the App or email, in order for you to accept the revised Terms.

 

Definitions:

• „Services“: Includes all content, features, functionality, and other services provided via the App.
• „Materials“: Any information, content, layout, design, text, images, graphics, software, and media on the Services.
• „User“ or „you“: Any individual or entity that accesses or uses the Services.

 

App Services:

 

This App is created as an additional service for Users who have an Anti-Theft device installed in their vehicle(s), and an existing insurance policy connected to the Anti-Theft device.

 

You can use the delivered hardware and your vehicle information in order to connect this App to the Anti-Theft device installed, and use the App in order to submit a report on confirmed theft alerts to your insurer. All other alerts communicated by the device are either pure informative or should trigger a dedicated response by the User.

 

Usage of the App is not obligatory in order for your Anti-Theft device to work properly.

The App will deliver you information on your vehicle status and latest location, as well as pre-defined alerts on certain activities which your Anti-Theft device registers.

 

Download, registration and usage

 

The User must download the App. The condition for the proper use of the App is that the User has compatible devices and software, in particular the compatible version of the operating system intended for the App.

The User needs to choose a password in order to set up the account. This data is personal and confidential. The User is not entitled to pass on the password to third parties.

The provision of Services via the App is subject to the User performing the actions required by the App and providing the requested information completely and accurately. If the actual circumstances change, the information in the App must be changed.

It is the User’s own responsibility to secure the end device (mobile phone or similar) against misuse and other malicious activities. We are not responsible and cannot be held accountable for any breach of security or data which is related to misuse of the User’s end device.

Submission of information from the Anti-Theft device towards the end device might be subject to technical deficiencies such as loss of internet connection, which can cause a delay of submitting and visualizing data onto the App. This does not affect the efficiency of the Anti-Theft device built into your vehicle but can lead to reasonable delays of alerts on your App.

The App might be subject to updates. The User should, upon information of newly available updates or versions, download them from the relevant app store in order to avoid any technical deficiencies in the Services.

Obligations of the User

You agree to use the Services only for lawful purposes. You agree not to take any action that might compromise the security of the Services, render the Services inaccessible to others or otherwise damage the Services or the Materials. You agree not to add to, subtract from or otherwise modify the Materials, or attempt to access any Materials that are not intended for you. You agree not to use the Services in any manner that might interfere with the rights of third parties.

 

You are responsible for informing any third party driving the vehicle connected to the app of the Services being used, such as the last known location upon ignition off.

We stop the possibility of locating your vehicle with the Services once you confirm a potential theft in order to avoid any misusage of the alert and reporting mechanisms.

Privacy and Data Protection:

 

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (EU 2016/679 – „GDPR“).

 

Costs of the Services

 

The App itself is delivered free of charge. The User needs a mobile internet connection for the Services to work appropriately. The costs associated with such mobile Internet access and its use – including the higher costs that may arise when used abroad – are borne by the user and are based on the agreements between the User and the relevant Internet provider.

Liability for the Services

Although care has been taken to ensure the accuracy of the information on this App, our team assumes no responsibility therefore. The Services and the Materials are provided ‘as is’ and ‘as available’.

 

The Services may contain references to specific products and services that may not be available or will not be available at any time in a particular country. Please contact our local representative for further information.

 

We hereby expressly disclaim any representations or warranties of any kind, express or implied, including without limitation warranties of merchantability, fitness for any particular purpose, non-infringement, or as to the operation of the Services or the materials. We do not warrant or make any representations as to the security of the Services. You acknowledge any information sent may be intercepted. We do not warrant that the Services or the servers which may make the Services available or any electronic communications sent by us are free from viruses or any other harmful elements.

 

Liability claims against us or our affiliates, suppliers and/or subcontractors relating to material or immaterial damage caused by the use or non-use of the information provided or by the use of incorrect and incomplete information are generally excluded, unless they are based on an intentional or grossly negligent breach of duty on our part. This does not apply to damages caused by negligent breach of essential obligations, the fulfilment of which is essential for the proper execution of the contract in the first place and on the compliance with which the contractual partner may regularly rely. Liability in the event of a breach of essential contractual obligations is limited to the regularly foreseeable damage. These limitations of liability do not apply in the event of injury to life, limb or health. Likewise, our liability arising from the assumption of a warranty, due to a fraudulently concealed defect or under applicable product liability acts is not limited.

 

Copyright

 

This App is to be considered as an inseparable whole. The reproduction or representation (in whole or in part) of the pages, data and any other elements that are part of the App, by any process or means, without the express authorisation of us, is prohibited and constitutes an infringement of copyright. Brand names and/or logos on the App are the property of us or have been acquired under license from us. All rights to illustrations, photos and content are reserved.

 

These Terms of Use and any disputes related to these Terms of Use are governed by German law, without regard to any principles of conflicts of law that would result in the application of the law of any other jurisdiction.

  

Last update: 10.07.2026